As you would expect from DSS, a full commercial warranty is available on their range of products. This includes television screens, digital signs, audio equipment, aerials, HDMI distribution products, automation and appliances.
Many will realise that the typical warranty offered by manufacturers is not valid when the product is used in a commercial setting. This can be very expensive when the unexpected happens, and some kind of fault occurs, not to mention the inconvenience.
DSS provide a warranty that is excellent value and provides a commercially-viable path to making sure your AV assets are fully covered against faults and damage.
One of the main benefits of our warranty deals is the convenience – if there is an issue you do not need to find boxes and packaging to return the item – we will arrange to collect and provide you with an alternative product so you lose no time. Essential for the smooth and efficient running of a business.
All of our products will have our commercial warranty included. We have been working with these manufacturers for years, in some instances decades – and have an excellent standing with them. This way you can get the benefit of consumer products where relevant, but still know that you are fully backed with our commercial warranty.
Some of the main advantages or our commercial warranties are:
• Next Day Swap-Out warranty, for up to 5 years
• Emergency Call-Out/SLA – up to 4 hours – with an option to add to a reactive maintenance plan
• Monthly Payment Plan – plan your budget easily
• Loan Equipment – if required
• UK Wide Service – no worry what part of the country you come from
• Option to Extend – further cover when the standard warranty expires
• Extraordinary Customer Service – The DSS team are always available by phone or email, as well as site engineers – your technical problems can be shared with us.